Last Updated: February 25, 2016
·
2.674K
· alanho

Troubleshooting Tableau trusted authentication

According to Tableau trusted authentication troubleshooting guide (http://onlinehelp.tableausoftware.com/v7.0/server/en-us/trusted_auth_trouble_1return.htm), logs of trusted authentication (including why a request is rejected) are stored inside

C:\ProgramData\Tableau\Tableau Server\data\tabsvc\logs\wgserver

which is wrong. It costed me a few hours to figure out, the logs was actually here:

C:\ProgramData\Tableau\Tableau Server\data\tabsvc\logs\vizqlserver\vizal*.log

2 Responses
Add your response

Hi,

I am using Tableau Server 8.0 , even i couldn't find the above location C:\ProgramData\Tableau\Tableau Server\data\tabsvc\logs\wgserver as well as C:\ProgramData\Tableau\Tableau Server\data\tabsvc\logs\vizqlserver\vizal*.log

Can you pls suggest on this .

Regards,
Suhrid Ghosh

over 1 year ago ·

Thanks! This definitely helped me find where the logs were actually being written. Spent several hours stumbling around based on the Tableau docs. Found the logs at C:\ProgramData\Tableau\Tableau Server\data\tabsvc\logs\vizqlserver\vizql*.log for version 8.1

Hope that helps.

over 1 year ago ·