Why customer service matters in the healthcare industry? As someone who has been in the industry for several years now, I'd be happy to answer that question for you! Not only is it about patients becoming more loyal, but they are also better taken care of and more likely to return to the same doctors' offices. If you want to know more, let me know!
https://www.wellreceived.com/blog/why-customer-service-matters-in-healthcare/